Privacy Policy – Éiri OT

Last updated: 24 September 2025

Éiri OT is committed to protecting your privacy. This policy explains how we collect, use, and store personal information when you use our website, services, or contact us.

Who we are

Éiri OT is a sole trader service run by Éadaoin van der Krogt, Paediatric Occupational Therapist, based in Macroom, Co. Cork.

For any questions about this policy, please contact:
hello@eiriot.ie

What information we collect via the website

When you use our website, we may collect:

  • Contact details you provide (e.g. name, email, phone) via forms

  • Information about your child (if shared in an enquiry form)

  • Booking information if you use our online system (Cliniko)

  • Technical data such as IP address, browser type, and cookie preferences

How we use your information

We may use your personal information to:

  • Respond to your enquiry

  • Arrange appointments via Cliniko (our secure booking system)

  • Provide assessments, therapy sessions, and support services

  • Send you resources or information you request

  • Manage bookings, payments, and invoices

  • Share strategies and updates relevant to your child’s therapy

  • Improve our website and services through analytics

  • Meet legal, regulatory, and professional obligations (CORU, GDPR)

We only collect information that is necessary for delivering our services.

Sharing your information

We will never sell or misuse your data.
We may share information only when necessary, for example:

  • With your consent (e.g. reports shared with schools, GPs, or other professionals)

  • With secure third-party providers we use (e.g. Cliniko for secure bookings and records, Stripe for payments, hosting providers)

  • When legally required (e.g. safeguarding concerns or court orders)

How we store your information

  • Clinical records and personal data are stored securely in Cliniko, a GDPR-compliant practice management system.

  • Website forms are sent securely to our clinic email (Titan mail: hello@eiriot.ie).

  • Data is retained in line with professional and legal requirements (usually 7 years after treatment ends, or until a child turns 25 if longer).

Your rights under GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request corrections if information is inaccurate

  • Request deletion of data (where legally possible)

  • Restrict or object to processing in certain circumstances

  • Withdraw consent for data sharing at any time

To exercise these rights, contact us at hello@eiriot.ie.

Cookies

Our website uses cookies to:

  • Ensure the site functions properly (essential cookies)

  • Improve performance and user experience (analytics cookies)

  • Support third-party services (e.g. booking calendar, Google Maps)

You can manage your cookie preferences via our cookie banner or browser settings. For more details, see our [Cookie Policy].

Children’s privacy

As a paediatric service, we collect and process children’s data only with parental consent. This information is treated with the highest level of confidentiality and security.

Changes to this policy

We may update this Privacy Policy occasionally. Any updates will be posted on this page with a new “last updated” date.